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Steps to report losses for Auto, Property and Liability claims.

To begin the claim process, you must have the following documents and information readily available:


 Driver's license number

 Licensed vehicle involved in the accident

 Policy number

 Police report number

 General information of the accident (date, location and a brief description of the accident)

 Complete and sign Informe Amistoso

 Complete and submit service Q-Comm Survey at the end of the claim process



If you need assistance to file a new claim, please call us at (787) 641-7171 (24 hours, 7 days a week) or send the information by fax at (787) 792-4788. 

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